Covid-19 has thrown us all for a loop. Here’s a quick plan for keeping your brand and content in tune with the changing times.

Customer segments can be unhelpfully broad. I prefer to focus on actual customers, and to hear their voice as authentically as possible.

It’s been 10 years, but I vividly remember sitting in my red-walled office at Cranium, laboring over this one slide.

A closer look at one of the greatest speeches in American history offers inspiration for anyone trying to motivate a crowd.

Abraham Lincoln's Gettysburg Address is more than a venerable piece of history—it's a master class on presenting a poised, powerful speech.

Building lasting relationships with your customers takes patience, consistency, and, yes, love. The little things go a long way.

We depend on presentations to document details and dictate discussion, but we don't always think of them as “inspirational.” But we should.